Managing Billing and Upgrading Your Workspace

Managing Your Subscription

All billing administration is managed directly from your workspace dashboard with complete self-service transparency—no forced sales calls or retention roadblocks.

Accessing Billing Settings

Workspace admins can manage payments by navigating to Settings > Account & Billing. Here you can:

• View your current plan tier, seat count, and monthly renewal date.
• Update credit card and payment method information.
• Add your company VAT / tax identification number for invoice compliance.
• Download itemized PDF receipts and invoices for your accounting team.

Upgrading or Downgrading

You can upgrade your plan at any time. When upgrading, changes take effect immediately, and your billing will be prorated for the remainder of the active period. Downgrades take effect at the conclusion of your current prepaid billing cycle.

Hassle-Free Cancellation

If you decide Marketora is not the right fit, you can cancel your subscription with a single click in Account & Billing. Your workspace remains accessible until the end of your paid period, giving you ample time to export all your briefs and content.